Foreword: The Mandatory Mediation Experiment by Justice Robert Beaudoin
Preface: Mediation for Civil Litigators: Use of This Handbook
Acknowledgments
Introduction: What Is Mediation All About? Why Bother?
Chapter 1: Preparation for Mediation
Chapter 2: Plenary Sessions
Chapter 3: Caucus
Chapter 4: Negotiation Tactics in Mediation
Chapter 5: Focus on the Client
Chapter 6: The Mediation Process
Chapter 7: Mediation in Specific Subject Areas
Conclusion
About the Experts
Index
About the Author